Cake Me Happy LLC Terms & Conditions
OUR CAKES ARE CUSTOM THEREFORE, PRICES ARE BASED ON NUMBER OF SERVINGS, DESIGN/DETAILS, FLAVORS AND LEVEL OF COMPLEXITY.
THE FINAL PRICE OF THE CAKE WILL BE DETERMINED WHEN THE ORDER IS PLACED, RETAINER IS PAID AND THE DESIGN IS FINALIZED AND AGREED UPON.
CAKE ME HAPPY CAN ONLY ACCOMMODATE YOUR CUSTOM CAKE BASED ON AVAILABILITY, DESIGN AND DEGREE OF DIFFICULTY.CONFUSED? WE WILL BE HAPPY TO ASSIST YOU IN FINDING THE DESIGN/BUDGET/FLAVORS THAT WORKS BEST FOR YOU. DO NOT HESITATE TO ASK.
CAKE ME HAPPY WILL NOT COPY ANOTHER CAKE ARTISTS’ WORK BUT WILL COME AS CLOSE AS WE CAN TO DESIGN YOUR REQUEST.
COLORS- I WILL COME AS CLOSE AS I CAN TO REACH THE SHADE OF COLOR YOU WANT. JUST NOTE IT MAY NOT BE EXACT.
OUR PRODUCTS MAY CONTAIN OR COME IN CONTACT WITH DAIRY, WHEAT, PEANUTS, SOY, TREENUTS AND OTHER ALLERGENS. WE ARE NOT A CERTIFIED GLUTEN-FREE, NUT FREE, OR VEGAN FACILITY, THEREFORE IT IS NOT RECOMMENDED FOR CONSUMPTION BY INDIVIDUALS WHO MAY PRODUCE AN ALLERGIC REACTION, OR HAVE ANY MEDICAL DIAGNOSIS PREVENTING THEM TO CONSUME ANY OF THE ABOVE-LISTED INGREDIENTS. YOU AGREE TO NOTIFY YOUR GUESTS OF THIS RISK AND HOLD US HARMLESS FOR ALLERGIC REACTIONS.
PICKUP/DELIVERY
IF YOU OR YOUR REPRESENTATIVE ELECT TO PICK UP YOUR CUSTOM CAKE, YOU ASSUME ALL LIABILITY AND RESPONSIILITY FOR THE CONDITION OF THE CAKE AFTER IT LEAVES CAKE ME HAPPY’S POSESSION.
YOUR CUSTOM CAKE WILL BE CHILLED WHEN HANDED TO YOU. YOU ARE RESPONSIBLE FOR STORING YOUR CAKE AT THE VENUE/CAR IN AN AIRCONDITIONED SETTING AS WELL AS A CLEAN FLAT STURDY SURFACE FOR IT TO SIT ON. THESE CAKES ARE HEAVY. I ADVISE THAT YOU GO DIRECTLY TO YOUR VENUE AND REDUCE THE AMOUNT OF TIME THAT THE CAKE IS OUT (PLEASE LET ME KNOW BEFOREHAND IF YOUR VENUE IS OUTSIDE (WE MIGHT NEED TO CHANGE THE OUTER LAYER OF THE CAKE TO WITHSTAND THE HEAT). DUE TO FLORIDA WEATHER, LEAVING YOUR CAKE IN A CAR OR OUTDOORS MAY CAUSE YOUR CAKE TO MELT, BUCKLE AND COLLAPSE CAUSING DAMAGE. THIS WILL BE DISCUSSED WITH YOU BEFORE PICKUP. YOUR SIGNATURE AND A PICTURE OF THE CAKE WILL BE TAKEN AT PICKUP.
WE WILL COORDINATE A 20 MINUTE WINDOW TO SCHEDULE YOUR PICKUP SPOT, TIME AND DATE. I AM NOT RESPONSIBLE IF YOU DO NOT PICKUP ON TIME AS I MUST FOLLOW A SCHEDULE. PLEASE NOTE THAT I MAY NOT BE AT THE PICKUP UP POINT WHEN YOU ARRIVE. IF YOU FEEL YOU WILL BE LATE, PLEASE CONTACT CAKE ME HAPPY AS SOON AS POSSIBLE. A NEW TIME WILL BE ARRANGED AT THE CONVENIENCE OF CAKE ME HAPPY. FAILURE TO PICK UP YOUR CAKE WITH NO NOTICE ON THE SAME DAY WILL RESULT IN CANCELLATION.
REQUESTING TO PICK UP YOUR CAKE AT A LOCATION OTHER THAN THE SPECIFIED LOCATION IN THE TERMS AND CONDITIONS WILL BE CONSIDERED DELIVERY AND SUBJECT TO THE APPROPRIATE DELIVERY FEES.
RETAINER AND PAYMENT INFORMATION
A NON-REFUNDABLE RETAINER IS DUE AT THE TIME OF BOOKING. YOUR DATE WILL NOT BE BOOKED UNLESS THE RETAINER IS PAID. THE REMAINING BALANCE IS DUE 7 DAYS BEFORE THE CAKE PICKUP/DELIVERY. THIS BALANCE MUST BE RECEIVED BY THE DUE DATE INDICATED ON THE CONTRACT OR THE ORDER WILL BE NULL AND VOID (THE CAKE WILL NOT BE STARTED WITHOUT A PAID BALANCE) AND THE RETAINER WILL NOT BE REFUNDED. RETAINERS/BALANCE ON ORDERS CANCELLED LESS THAN 7 DAYS BEFORE PICKUP WILL NOT BE REFUNDED.
PERFORMANCE OF THIS AGREEMENT IS CONTINGENT UPON THE ABILITY OF CAKE ME HAPPY, LLC TO COMPLETE THE AGREEMENT AND IS SUBJECT TO ILLNESS, LABOR DISPUTES, STRIKES, ACTS OF GOD, AND OTHER CAUSES BEYOND CAKE ME HAPPY LLC’S CONTROL. SHOULD CAKE ME HAPPY, LLC BE UNABLE TO FULFILL THE AGREEMENT, A FULL REFUND WILL BE GIVEN. LIABILITY IS FOR NO MORE THAN THE COST OF THE PRODUCT.
SHOULD THERE BE ANY CAUSE FOR COMPLAINT, PLEASE REFRAIN FROM EATING, CONTACT CAKE ME HAPPY, LLC AND RETURN THE CAKE TO CAKE ME HAPPY, LLC IMMEDIATELY FOR REVIEW.
CAKE ME HAPPY, LLC RESERVES THE RIGHT TO USE ANY PHOTOGRAPH FOR DISPLAY OR PROMOTION WITHOUT COMPENSATION TO YOU.
